Privacy Policy

First Environment Ltd is committed to your right to privacy and to keeping your personal information secure.

First Environment Ltd receives very little identifying information from visitors to our website, and only for a limited set of reasons. Typically, identifying information is collected for an enquiry or order from customers. The personally identifying information collected may consist of basic contact information: name, title, company address, email address, and telephone and fax numbers. The personal data received and used by First Environment Ltd is limited to facilitating a visitor’s request.

Any information you give to First Environment Ltd — including but not limited to questions, feedback, data, comments and suggestions — will be considered non-confidential. First Environment Ltd shall have no legal obligation of any kind with respect to such information and shall be free to reproduce, use, disclose and distribute it to others without limitation, and to use any concepts, ideas, know-how or techniques contained in it for any purpose, including developing and marketing services.

In no circumstances will First Environment Ltd use your name, or let it be publicised that you submitted materials or other information to us, unless:

• we ask your permission to use your name; or
• we first inform you that the materials or other information you gave to a particular section of this site will be published or otherwise used with your name on it; or
• we have to comply with the law.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, compile reports on website activity for website operators, and provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, but please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Cookies

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. They are sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. They allow a website to recognise a user’s device, and do many different jobs such as letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies are placed on your device by the website you are on (first party) or by another domain or website (third party).

1. Strictly necessary cookies

These cookies are essential to enable you to move around the website and use its features, such as accessing secure areas — for example, logging into your account. Without them, services you have asked for cannot be provided. We may use strictly necessary cookies to remember previous actions (such as information entered into a form) within a single browser session, to identify you as being logged in, and to make sure you connect to the right service when we change how the website works.

• wordfence_verifiedHuman — set by our website security software, Wordfence; checks whether the visitor is a human or a bot.
• wfvt_… — Wordfence security software; the string of numbers following the prefix is a unique session ID for that visitor.
• cookie_notice_accepted — records whether the visitor has accepted or denied the use of cookies.
• client_memberid — stores the member ID of a user who has logged into the client system.
• Client — stores the company ID of a logged-in client user.
• client_name — stores the company name of a logged-in client user.
• client_parent — records whether the logged-in user is a master user for the account or a simple account.
• location — stores the location selected by a client user when viewing information such as reports.

2. Performance cookies

These cookies collect information about how visitors use a website — for instance which pages are visited most often, and whether visitors get error messages. They don’t collect information that identifies a visitor; all information is aggregated and anonymous, and is used only to improve how the website works.

• Google Analytics (_utma, _utmb, _utmc, _utmz, _ga, _gid) — collect anonymous information about how visitors use the site, including the number of visitors, where they came from and the pages they visited, used to compile reports and improve the site.

3. Targeting or advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests, to limit the number of times you see an advertisement, and to help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator’s permission and may be linked to site functionality provided by that other organisation — for example links to social networks such as Facebook or Twitter, which may subsequently use information about your visit to target advertising to you on other websites.